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WE GUARANTEE OUR MERCHANDISE TO BE FREE OF MANUFACTURING DEFECTS AND WILL ACCEPT ANY DEFECTIVE ITEM FOR REFUND OR EXCHANGE. UNWASHED, UNWORN, UNUSED OR DEFECTIVE MERCHANDISE MAY BE RETURNED WITHIN 30 DAYS AFTER PURCHASE FOR AN EXCHANGE OR REFUND. UPON RECEIVING THE PRODUCT, WE RECOMMEND WEARING THE SHOE ON A CARPETED AREA TO MAKE SURE IT FITS PROPERLY. MERCHANDISE RECEIVED AFTER 30 DAYS WILL ONLY BE ACCEPTED AT OUR DISCRETION. THE RETURN/EXCHANGE VALUE IS DETERMINED BY THE LAST RETAIL PRICE OF THE ITEM.

PLEASE NOTIFY CUSTOMERSERVICE@CRDWN.COM BEFORE RETURNING ANY MERCHANDISE. WE WILL BE HAPPY TO EXPEDITE THE PROCESS FOR YOU.